EMR Editorial
  • Home
  • News
  • About
  • Contact

EMR Review: Quest Diagnostics

EMR

By Dr. Terra Caudill
Updated: April 2014

Summary Review:
Company: Quest Diagnostics

Pros:
• Part-time providers are 50% off
• Mobile compatible without App
• Easy export into another EMR
• Good customer service

Cons:
• Hidden pricing
• Contract required (3 years)
• No free trial
• Require live demo
• No online patient self-pay
• No practice branding
• Your website must use their name

Price: $499/mo (EHR + PM)
Setup Fee: $1,500

Website: QuestDiagnostics.com

Editor’s Questions:
General:
Q: Do you cater to cash-only physician practices?
A: Yes, if you also use our Practice Management module.

Q: What makes your product different from all the other EMR/PM systems on the market?
A: Because we are a 6 billion dollar company ,we have the resources and support to handle your business needs.

Electronic Medical Record (EMR)/Patient Portal:
Q: Include e-prescribing and labs? If so, which vendors do you use/extra fees?
A: Includes epre and Quest lab interface. No additional fees for e-prescribing or for the Quest lab results populating the patient charts electronically.

Q: Work with Dragon/other speech recognition software?
A: Yes.

Q: Available as true white label, with no URL directs away from my website? Fees?
A: No.

Q: Can the patient request appointment times from my calendar?
A: No.

Q: Offer Waiting List function?
A: No.

Q: Offer appointment reminders via email/text?
A: No.

Q: Can the patient choose which types of alerts they want to opt into/out of?
A: Yes.

Q: Can the patient enter their own allergies and current medications?
A: Yes.

Q: Offer customizable forms and document upload capability?
A: No customizable forms. Yes, can upload documents into a patient chart.

Q: Message/ticket system for question exchange?
A: Yes.

Q: Offer legal consent forms with e-signature capability?
A: No.

Q: Offer live video, text, email or fax functions?
A: Email and fax.

Practice Management (PM):
Q: Can patients self-pay online via credit card in their patient portal?
A: No.

Q: Are the patients provided with an invoice with CPT codes?
A: Yes.

Q: Can I export my invoices into Quicken?
A: Yes.

System:
Q: Is it cloud based and mobile-responsive?
A: Yes, smart phone and iPad, tablets.

Q: What format is used to export patient information into another system?
A: Industry-standard CCDA.

Q: What support will I have/extra fees?
A: 24/7 helpdesk, no extra fees.

Pricing:
Q: What is your monthly fee?
A: $499/mo or $249.50/mo for part-time providers (EHR+PM). $299/mo and $149.50 for part-time providers (EHR only).

Q: What is your initial setup/implementation fee?
A: $1,500 for remote training.

Q: Do you require a contract/how long?
A: Yes, 3 years.

Q: What is the cost of adding additional physicians at a later date?
A: The same as the first provider.

Q: Are there any other fees for any other services/functions that I have not asked about?
A: No.

Summary:
Q: Any features currently in development that will be added soon?
A: Yes.

Q: Are there any other important features of your system that I haven’t asked about?
A: There are  more than 300,000 Care360 users in the U.S. that you will be able to easily message in a secure protocol.

Related Posts

Press Releases

Teladoc Health to Acquire InTouch Health

Press Releases

Vivante Health Snags DebraAnn Braun as Chief Technology Officer

Press Releases

Dr. Jason Hallock Joins SOC Telemed as Chief Medical Officer

Featured News

  • Teladoc Health to Acquire InTouch Health
  • Vivante Health Snags DebraAnn Braun as Chief Technology Officer
  • Dr. Jason Hallock Joins SOC Telemed as Chief Medical Officer
  • Change Healthcare Unveils API & Services Connection, a Marketplace to Accelerate Innovation in Healthcare
  • Gemelli Hospital on Track to Become More Digitized for Better Patient Management
EMR Editorial
Copyright © PhysicianEditorial.com
All Rights Reserved!