By Dr. Terra Caudill
Updated: April 2014
Company: Praxis EMR
• Sexy EMR that learns your most common wording
• No setup fee
• No contract option (requires yearly payment)
• Demo video on website (requires registration)
• Mobile compatible without App
• White label
• Use your own URL
• Very good customer service
• Hidden pricing
• No free trial
• No online patient self-pay (integrates with third parties)
Price: $159/mo (with 4 year contract) + $265/mo (cloud server) + $100/mo (after 1st year support) = $524/mo
Setup Fee: none
Q: Do you cater to cash-only physician practices?
A: Yes, Praxis is the only EMR that is not a template system peddled by a billing company. Thus, you choose your billing including a cash only practice.
Q: What makes your product different from all the other EMR/PM systems on the market?
A: Praxis is the only EMR that does NOT rely on templates. Templates are rigid and slow you down. Instead, Praxis utilizes a unique technology called Concept Processing that becomes smarter and faster as you use it, increasing the quality and consistency of your practice.
Electronic Medical Record (EMR)/Patient Portal:
Q: Include e-prescribing and labs? If so, which vendors do you use/extra fees?
A: Yes, Praxis EMR connects with SureScripts directly at no additional cost.
Q: Work with Dragon/other speech recognition software?
A: Yes, you need to purchase Dragon NS separately but we can get you 20% with our vendor discount.
Q: Available as true white label, with no URL directs away from my website? Fees?
A: Yes, included at no additional cost.
Q: Can the patient request appointment times from my calendar?
A: Yes, included with portal.
Q: Offer Waiting List function?
A: Not at this time.
Q: Offer appointment reminders via email/text?
Q: Can the patient choose which types of alerts they want to opt into/out of?
Q: Can the patient enter their own allergies and current medications?
Q: Offer customizable forms and document upload capability?
Q: Message/ticket system for question exchange?
Q: Offer legal consent forms with e-signature capability?
Q: Offer live video, text, email or fax functions?
Practice Management (PM):
Q: Can patients self-pay online via credit card in their patient portal?
A: No, but you can integrate with any billing system that you want.
Q: Is it cloud based and mobile-responsive?
A: You may choose either cloud or server. You can choose Local Server Access (free on your server) or Cloud Access ($265/mo). MD notes can be written on your iPad.
Q: What format is used to export patient information into another system?
A: Any comma delimited format for patient demographics (our interface team is fantastic and we can take in any file format) and we prefer PDFs for charts and scanned documents.
Q: How often is my information backed up/How many servers do you have?
A: Incremental onsite as well as online (and we implore you do not let someone else handle this for you! Know where your backup is and how to get it!)
Q: What support will I have/extra fees?
A: No extra fees.
Q: What is your monthly fee?
A: Single user: $159/mo with 4-year contract or $6,995 with no contract. Multi-user is $195/mo with 5-year contract, $230/mo with 4-year contract, or $9,990 for no contract.
Q: What is your initial setup/implementation fee?
Q: Do you require a contract/how long?
A: Your choice of 48-month, 60-month or no contract.
Q: What is the cost of adding additional physicians at a later date?
Q: Are there any other fees for any other services/functions that I have not asked about?
A: Praxis support after the first year is $100/mo. Praxis includes everything else, including e-prescribing, your Praxis coder, the drug contraindication module, and all interfaces, which is quite important… many companies charge for interfacing and hide fees in the ‘low’ pricing.
Q: Any features currently in development that will be added soon?
A: We are currently in the middle of adding Meaningful Use 2 criteria.
Q: Are there any other important features of your system that I haven’t asked about?
A: Praxis is a system that is template-free, so it will learn from you, to save you 2-3 hours a day!