By Dr. Terra Caudill
Updated: April 2014
• No third party components
• Mobile compatible without App
• Good customer service
• Hidden pricing
• Contract required (5 year)
• No free trial
• Require live demo
• Hard to export info into another EMR
• No online patient self-pay
• No practice branding
• Your website must use their name
Setup Fee: $2,500 + $1,500 (data migration) = $4,000
Q: Do you cater to cash-only physician practices?
Q: What makes your product different from all the other EMR/PM systems on the market?
A: CureMD provides an all in one solution (EMR, Practice Management, Patient Portal, Outsourced Medical billing services, MU consulting, ACO model and Clearing house) which is developed in-house. We are not associated with 3rd party companies. Our system provides specialty-specific templates, is truly cloud based and can be accessed anywhere, anytime.
Electronic Medical Record (EMR)/Patient Portal:
Q: Include e-prescribing and labs? If so, which vendors do you use/extra fees?
A: For e-prescribing we are SureScripts gold certified (no additional cost). We are connected to all the leading labs and can interface with any local or hospital lab (cost for lab interface is borne by the lab).
Q: Work with Dragon/other speech recognition software?
A: We work with Dragon and also have an in house transcription service.
Q: Available as true white label, with no URL directs away from my website? Fees?
A: No, but the patient portal is provided at no additional cost.
Q: Can the patient request appointment times from my calendar?
Q: Offer Waiting List function?
Q: Offer appointment reminders via email/text?
Q: Can the patient choose which types of alerts they want to opt into/out of?
Q: Can the patient enter their own allergies and current medications?
Q: Offer customizable forms and document upload capability?
Q: Message/ticket system for question exchange?
Q: Offer legal consent forms with e-signature capability?
Q: Offer live video, text, email or fax functions?
A: Text, email and fax are available.
Practice Management (PM):
Q: Can patients self-pay online via credit card in their patient portal?
Q: Are the patients provided with an invoice with CPT codes?
Q: Can I export my invoices into Quicken?
Q: Is it cloud based and mobile-responsive?
Q: What format is used to export patient information into another system?
A: .CSV files.
Q: How often is my information backed up/How many servers do you have?
A: Information is backed up daily.
Q: What support will I have/extra fees?
A: Support is provided via phone, email and online ticket system (no additional fees).
Q: What is your monthly fee?
A: $395/mo per provider.
Q: What is your initial setup/implementation fee?
Q: Do you require a contract/how long?
A: 60 months.
Q: What is the cost of adding additional physicians at a later date?
A: $2,000 setup implementation and $295 monthly fee.
Q: Are there any other fees for any other services/functions that I have not asked about?
A: Data migration is one time charge of $1,500.
Q: Are there any other important features of your system that I haven’t asked about?
A: 150+ data mining reports, DICOM supported, Integrated PACS, Real time insurance eligibility, ICD-10 ready, E&M coding optimization, Audit Trails and Device Interoperability.