EMR Review: Practice Fusion | Editor’s Choice
By Dr. Terra Caudill
Updated: April 2014
Summary Review:
Company: Practice Fusion
Pros:
• Large growing company
• No setup fee
• Clear pricing on website (free)
• No contract required
• Demo video on website
• Mobile compatible without App
• Easy export into another EMR
• Online patient self-pay
• Good customer service
Cons:
• No practice branding
• Your website must use their name
Price: Free
Setup Fee: none
Website: PracticeFusion.com
Editor’s Questions:
General:
Q: Do you cater to cash-only physician practices?
A: No.
Q: What makes your product different from all the other EMR/PM systems on the market?
A: We’re the top-ranked EHR that will have you charting in minutes, with no software to install, no hardware to manage, and no licensing fees.
Electronic Medical Record (EMR)/Patient Portal:
Q: Include e-prescribing and labs? If so, which vendors do you use/extra fees?
A: SureScripts. No fees.
Q: Work with Dragon/other speech recognition software?
A: Yes.
Q: Available as true white label, with no URL directs away from my website? Fees?
A: No.
Q: Can the patient request appointment times from my calendar?
A: Yes.
Q: Offer Waiting List function?
A: No.
Q: Offer appointment reminders via email/text?
A: Emails the patient 1 week prior to appointment.
Q: Can the patient choose which types of alerts they want to opt into/out of?
A: Not at this time.
Q: Can the patient enter their own allergies and current medications?
A: Not at this time.
Q: Offer customizable forms and document upload capability?
A: Coming soon.
Q: Message/ticket system for question exchange?
A: Yes.
Q: Offer legal consent forms with e-signature capability?
A: Not at this time.
Q: Offer live video, text, email or fax functions?
A: Not at this time.
Practice Management (PM):
Q: Can patients self-pay online via credit card in their patient portal?
A: Yes, with Advanced MD (4-8% of collections) or Collaborate MD ($159-$229/mo + other fees).
Q: If so, which merchant processor do you use, and what are their fees?
A: AdvancedMD uses PayPros.
Q: Are the patients provided with an invoice with CPT codes?
A: Yes, with Advanced MD.
Q: Can I export my invoices into Quicken?
A: Yes, with Advanced MD.
System:
Q: Is it cloud based and mobile-responsive?
A: Yes, physicians can write their notes on an iPad. Android coming soon.
Q: What format is used to export patient information into another system?
A: Industry-standard CCDA.
Q: What support will I have/extra fees?
A: Email support, multiple online training videos. No fees.
Pricing:
Q: What is your monthly fee?
A: Free.
Q: What is your initial setup/implementation fee?
A: None.
Q: Do you require a contract/how long?
A: None.
Q: What is the cost of adding additional physicians at a later date?
A: None.
Q: Are there any other fees for any other services/functions that I have not asked about?
A: There is a fee if you want the ad-free version.
Summary:
Q: Any features currently in development that will be added soon?
A: Multiple new features coming out frequently.